What is Kea Voice AI?
Kea Voice AI is your restaurant’s newest team member, designed to handle phone orders and customer inquiries with ease. Think of it as a virtual cashier in the cloud that never sleeps. With over 1,000,000+ guests served, Kea ensures smooth ordering, consistent upselling, and seamless integration into your existing systems. It’s not just an AI tool—it’s a sound solution that lets your customers do the talking while you focus on delivering exceptional in-store experiences.
Kea Voice AI Features
- Automated Phone Orders: Takes orders and answers customer questions without human intervention.
- Intelligent Upselling: Identifies upsell opportunities on 100% of orders, boosting revenue.
- Seamless Integration: Works effortlessly with platforms like Olo, sending orders directly to the kitchen.
- Personalized Experience: Remembers guest names and previous orders for faster, VIP-like service.
- No Missed Calls: Ensures every call is answered, eliminating hold times and dropped orders.
- Labor Optimization: Frees up staff to focus on in-store experiences while handling phone orders efficiently.
Kea Voice AI Use Cases
- Restaurants: Perfect for busy eateries looking to streamline phone orders and reduce wAIt times. For example, a pizza place can use Kea to handle 50+ calls during peak hours without breaking a sweat.
- Franchises: Ideal for scaling operations across multiple locations while mAIntAIning consistent service quality.
- Small Businesses: Helps homegrown establishments compete with larger chAIns by offering professional, automated customer service.
- Customer Service Teams: Reduces the burden on staff by handling routine inquiries, allowing them to focus on complex customer needs.
- Event Catering: Manages large volumes of orders for events, ensuring accuracy and efficiency.
Conclusion
Kea Voice AI is more than just a tool—it’s a game-changer for restaurants and businesses looking to enhance customer service, boost revenue, and streamline operations. With features like intelligent upselling, seamless integration, and personalized guest experiences, Kea empowers you to focus on what truly matters: delivering exceptional service. Whether you’re a small café or a bustling franchise, Kea is the virtual helping hand you didn’t know you needed. Ready to let your customers do the talking? Kea’s got your back.
