What is Onyx
Onyx is an open-source AI enterprise search platform designed to help teams find information quickly across all company data. By connecting seamlessly to your organization’s documents, applications, and personnel, Onyx enhances productivity and collaboration. With over 40 integrations available, it syncs in real-time, ensuring that users have instant access to the information they need.
Onyx Features
- Real-Time Sync: Works out of the box, providing document-level access and instant updates.
- Advanced Permissions: Automatically inherits document-level permissions from connected sources, allowing for customized access rules.
- Extensibility: Modular and open-source, making it easy to customize with plug-ins and processing modules.
- Model Agnostic: Choose any model provider or use your own self-hosted LLM, giving you full control over your AI experience.
- Internal Search: Reduces the average 9.3 hours a week workers spend searching for information, streamlining workflows.
- Customer Support: Instantly answers questions across your entire product, enhancing user satisfaction.
- Developer Empowerment: Helps developers ship products faster with easy access to necessary information.
- Sales Efficiency: Closes deals quicker by providing instant access to customer conversations and product updates.
Onyx Use Cases
- Enterprise Teams: Perfect for engineering, support, sales, and product operations teams to find information faster and collaborate effectively.
- Customer Support: Use Onyx to quickly retrieve product information and resolve customer inquiries, improving response times.
- Sales Teams: Access historical customer interactions and product updates in real-time to close deals more efficiently.
- Developers: Empower your development team to access documentation and resources swiftly, enhancing productivity.
- Project Management: Track project updates and communications seamlessly across multiple platforms, ensuring everyone is on the same page.
Conclusion
In summary, Onyx is a powerful tool that revolutionizes how teams access and utilize information within an organization. With its extensive features, real-time syncing, and customizable options, it stands out as a must-have for enterprises looking to enhance productivity and collaboration. Whether you’re in sales, support, or development, Onyx is designed to meet your needs and streamline your workflows.
