What is Kea Voice AI?
Kea Voice AI is your restaurant’s newest team member, designed to handle phone orders and customer inquiries with ease. Think of it as a **virtual cashier in the cloud** that never sleeps. With over **1,000,000+ guests served**, Kea ensures smooth ordering, consistent upselling, and seamless integration into your existing systems. It’s not just an AI tool—it’s a **sound solution** that lets your customers do the talking while you focus on delivering exceptional in-store experiences.
Kea Voice AI Features
- Automated Phone Orders: Takes orders and answers customer questions without human intervention.
- Intelligent Upselling: Identifies upsell opportunities on 100% of orders, boosting revenue.
- Seamless Integration: Works effortlessly with platforms like Olo, sending orders directly to the kitchen.
- Personalized Experience: Remembers guest names and previous orders for faster, VIP-like service.
- No Missed Calls: Ensures every call is answered, eliminating hold times and dropped orders.
- Labor Optimization: Frees up staff to focus on in-store experiences while handling phone orders efficiently.
Kea Voice AI Use Cases
- Restaurants: Perfect for busy eateries looking to streamline phone orders and reduce wait times. For example, a pizza place can use Kea to handle 50+ calls during peak hours without breaking a sweat.
- Franchises: Ideal for scaling operations across multiple locations while maintaining consistent service quality.
- Small Businesses: Helps homegrown establishments compete with larger chains by offering professional, automated customer service.
- Customer Service Teams: Reduces the burden on staff by handling routine inquiries, allowing them to focus on complex customer needs.
- Event Catering: Manages large volumes of orders for events, ensuring accuracy and efficiency.
Conclusion
Kea Voice AI is more than just a tool—it’s a game-changer for restaurants and businesses looking to **enhance customer service, boost revenue, and streamline operations**. With features like **intelligent upselling, seamless integration, and personalized guest experiences**, Kea empowers you to focus on what truly matters: delivering exceptional service. Whether you’re a small café or a bustling franchise, Kea is the **virtual helping hand** you didn’t know you needed. Ready to let your customers do the talking? Kea’s got your back.
