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What is Cassidy?

Cassidy is an AI-powered platform designed to supercharge your business operations by automating repetitive tasks and workflows. Think of it as your team’s personal AI copilot—it uses your company’s data to build custom automations, saving time and boosting productivity. With features like customer support automation, RFP processing, and multi-step workflows, Cassidy helps teams work smarter, not harder. Did you know it saves sales reps 3 hours per week? That’s time better spent closing deals or brainstorming the next big idea.

Cassidy Features

  • AI Assistants: Build AI copilots tailored to your business needs, from drafting emails to triaging customer tickets.
  • Multi-Step Workflows: Automate complex processes with ease, reducing manual effort and errors.
  • Seamless Integrations: Connect with 100+ tools like Slack, Microsoft Teams, and SharePoint for real-time data access.
  • Enterprise-Grade Security: SOC 2 Type II compliant, GDPR certified, and equipped with advanced user-level permissions.
  • No Model Training Required: Cassidy works out of the box, leveraging your existing data without the need for extensive setup.
  • Custom Embedding: Embed Cassidy into your existing tools or websites for a seamless experience.

Cassidy Use Cases

  • Customer Support: Automate ticket triage and draft on-brand email replies, cutting response times in half.
  • Sales Teams: Simplify RFPs and security questionnaires, helping you respond 5x faster and close more deals.
  • Marketing Teams: Write marketing content 3x faster, freeing up time for creative brainstorming.
  • IT Departments: Integrate Cassidy with your tech stack to manage workflows and automate repetitive tasks.
  • Uncommon Scenarios: Non-profits use Cassidy to manage donor communications, while educational institutions automate administrative tasks.

Conclusion

Cassidy is more than just an AI tool—it’s a game-changer for businesses looking to streamline operations and boost efficiency. With its ability to create personalized AI assistants, automate workflows, and integrate seamlessly with your existing tools, Cassidy empowers teams to focus on what truly matters. Whether you’re in customer support, sales, or marketing, Cassidy’s enterprise-grade security and time-saving features make it a must-have in your tech stack. Ready to work smarter? Cassidy’s got your back.

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