What is Assort Health?
Assort Health is a cutting-edge AI-powered voice solution designed specifically for healthcare call centers. It’s like having a super-smart assistant that handles millions of patient calls every year, freeing your team from repetitive tasks and ensuring patients never have to wait on hold again. With 98.6% accuracy and deep integrations into EHR systems, Assort Health is transforming how healthcare providers manage patient interactions. Think of it as the ultimate multitasker—scheduling appointments, answering FAQs, and even handling prescription refills, all while reducing operational costs by 63%.
Assort Health Features
- 24/7 Appointment Management: Patients can book, cancel, or reschedule appointments anytime, day or night.
- AI Triage & Routing: Calls are intelligently directed to the right provider or department based on patient needs.
- Customizable Voices: Personalize interactions with voices that match your brand’s tone.
- Multilingual Support: Communicate effortlessly with patients in their preferred language.
- Prescription Refills: Patients can request refills or renewals via call, saving time for both parties.
- SMS Recovery: Automatically recover unscheduled appointments with follow-up texts.
- Deep EHR Integration: Seamlessly connects with over 84 EHR systems for streamlined workflows.
- Real-Time Analytics: Gain insights into call center performance to optimize operations.
Assort Health Use Cases
- Orthopedics: Handle appointment scheduling and FAQs for busy orthopedic clinics.
- Dermatology: Manage high call volumes for skin care consultations and follow-ups.
- Pediatrics: Simplify appointment bookings and reminders for parents.
- Dentistry: Automate routine tasks like filling cancellations and sending reminders.
- OB-Gyn: Provide 24/7 support for urgent patient inquiries and scheduling.
- Behavioral Health: Offer empathetic, AI-driven support for sensitive patient interactions.
- Urgent Care: Reduce wait times and improve patient access during peak hours.
Conclusion
Assort Health is more than just an AI tool—it’s a game-changer for healthcare call centers. By automating routine tasks, reducing operational costs, and improving patient satisfaction, it’s setting a new standard for efficiency in the industry. Whether you’re running a small clinic or a large hospital, Assort Health’s specialty-specific AI agents and deep EHR integrations make it an indispensable tool. Ready to transform your patient access? Assort Health is here to make it happen.
