What is it?
This product is an AI-powered chatbot platform crafted to help businesses automate their customer engagement processes and enhance sales funnels.
Features
This platform comes equipped with a variety of features that streamline interactions and improve customer service.
Drag-and-Drop Builder
The standout feature of this product is its intuitive drag-and-drop builder, allowing users to construct conversational forms and sales processes effortlessly without any coding knowledge.
Omnichannel Integration
A remarkable aspect is its omnichannel integration, which allows the chatbot to function seamlessly across various platforms like Facebook, WhatsApp, Instagram, and websites, ensuring a consistent customer experience.
Multilingual Support
This platform excels with its multilingual capabilities, enabling businesses to quickly translate chatbots into over 100 languages to engage a global audience effectively.
Agent Fallback
For instances requiring human intervention, the product includes an Agent Fallback feature that permits human agents to step in and manage more complex questions in real time.
FAQ
What pricing plans are available?
The product offers three main pricing options: ‘Do It Yourself’ at $49 per month, ‘Done For You’ at $149 per month, and a customizable plan tailored to unique needs.
Is there a free trial available?
While a free plan isn’t offered, there is a 14-day trial available that provides complete dashboard access for users to explore the platform.
How does customer support work?
The platform promises 24/7 customer support with a rapid response time of just 2 minutes during live chats, reflecting its dedication to high-quality service.
Who can benefit from using this platform?
This solution is suitable for businesses of all sizes looking to improve customer interaction through automation and intelligence, although very small businesses with limited needs might find it extensive.
Conclusion
In summary, this AI chatbot platform is a comprehensive solution that effectively addresses everything from lead generation to customer support. It is particularly well-suited for medium to large enterprises aiming to enhance their automated customer engagement strategies.
